Privacy Policy

GAR, LLC – SMS Text Messaging Privacy Policy

Effective Date: January 2026
Last Updated: January 2026

GAR, LLC (“GAR,” “we,” “our,” or “us”) uses SMS text messaging to communicate with customers, vendors, employees, and other authorized parties. This policy explains how we collect, use, store, and protect information associated with SMS communications delivered through our telecommunications provider.

1. Information We Collect

When you opt in to receive SMS text messages from GAR, LLC, we may collect:

  • Your mobile phone number

  • Your name (if voluntarily provided or already on file)

  • Message content you send to us

  • Delivery and interaction data (e.g., timestamps, delivery confirmation)

GAR, LLC does not sell or share SMS data with third parties for marketing purposes.

2. How We Use SMS Information

We use SMS messaging for legitimate business purposes, including:

  • Service alerts, scheduling updates, and appointment confirmations

  • Account notifications or security verification codes

  • Customer service communications

  • Operations‑related updates for employees or contractors

  • Emergency or critical notifications affecting GAR, LLC operations

We will not send marketing or promotional SMS messages without explicit consent.

3. Opt‑In and Opt‑Out

Opt‑In

By providing your mobile number to GAR, LLC or replying to an opt‑in request, you consent to receive SMS messages from us.

Opt‑Out

You may opt out at any time by replying:

  • “STOP” to end all SMS communications

  • “HELP” for assistance

Opt‑out requests are processed immediately, but message delivery may vary by carrier.

4. Message Frequency and Fees

  • Message frequency varies based on your relationship with GAR, LLC.

  • Standard message and data rates may apply depending on your mobile carrier plan.

  • GAR, LLC is not responsible for carrier fees resulting from SMS communication.

5. Data Security

GAR, LLC uses secure messaging infrastructure to transmit and store text message data. We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, SMS is not guaranteed to be a fully secure communication channel. Please avoid sending sensitive information (e.g., passwords, financial data) via text message.

6. Data Retention

SMS message data may be retained for operational, compliance, or auditing purposes. Retention duration may vary based on:

  • Legal and regulatory requirements

  • Internal compliance policies

  • Operational needs

Data is securely deleted when no longer required.

7. Third‑Party Service Provider

GAR, LLC uses a third-party telecommunications provider to send and receive SMS messages. They processes SMS data on our behalf.

They may log metadata required for message routing and regulatory compliance (including TCR/10DLC requirements).

They do not use your SMS data for their own marketing or sales purposes.

8. Privacy Rights

Depending on your jurisdiction, you may have rights related to your personal information, such as:

  • Requesting access to your information

  • Requesting correction or deletion

  • Limiting certain types of use

Contact us using the information below to submit a request.

9. Changes to This SMS Privacy Policy

We may update this policy periodically. Updates will be posted on gar.llc, and the “Last Updated” date will be revised accordingly.

10. Contact Information

For questions about this SMS Privacy Policy or to request changes to your SMS preferences:

GAR, LLC
Email: privacy@gar.llc
Phone: (559) 638-6311
Website: https://gar.llc